The Fineprint

In this agreement “we” “us” or “our” means Green Chilli Marketing and “you” means the client.  We will provide the Services to you from the Commencement Date subject to these terms and conditions.  If you wish to engage us for any period after the completion of the Services, we will negotiate a mutually acceptable arrangement.

Our Obligations

In working with you, we will:

Provide the Services in a conscientious, timely and professional fashion.

Not do anything which may cause the reputation or goodwill of your business to be detrimentally or prejudicially affected.

Comply with your reasonable directions, and provide staff and equipment sufficient to carry out the Services.

Standards

We warrant that we have the necessary professional skills to perform the Services.

Meeting Deadlines

For certain deadlines to be met by our team, you may need to provide particular information. It is important to understand that if this information is not provided by a date set by us, the deadline/s may not be met.

Feedback

If you are unhappy with the services or products delivered by Green Chilli Marketing, you have 14 days to advise us. If we receive no negative feedback within this timeframe, it is presumed that you are satisfied.

Termination

Either you or we can terminate this agreement at any time by giving at least two weeks’ written notice.  You can terminate this agreement at any time by giving written notice effective from the date of the notice if we breach these terms and conditions and fail to rectify that breach, or we cease to provide the Services, or we are insolvent.

Fees and Payment

All invoices are strictly 7 (seven) days in accordance with the rates outlined in the schedule.  An initial deposit of 50% on approval will be required before the commencement of the project.  A final balance payment of 50% is payable 7 (seven) days after the delivery of the project outcomes.  Projects that continue over an extended period of time will be invoiced as they progress, as agreed to by both parties.

If this agreement is terminated before the Services are completed, you will pay us all fees for Services performed up to the date of termination, including for Services performed during any period of notice given by one party to the other party.

We will not provide Services in excess of the agreed number of hours specified in the Proposal without your prior written consent.

GST

10% GST will be charged for all work completed from 1 July 2000. 

Non-Exclusivity

You acknowledge that the marketing services we provide are uniquely tailored to each business based on its individual value proposition, goals, and offerings. As no two businesses are alike, our solutions, whether “Done for You” or “Done with You”, are never replicated.

Due to this bespoke and adaptive approach, exclusivity is not offered or required. We may enter into similar service arrangements with other clients, including those in the same or adjacent industries, provided each engagement remains customised and avoids direct duplication of strategy or creative execution.

Conflict of Interest

We must notify you of any matter that may give rise to an actual or potential conflict of interest.

Confidentiality

If we have access to or become acquainted with confidential information concerning your business and customers, we will not at any time while we are providing the Services or after the end of this agreement:

Copy or use the confidential information for any purpose other than for your benefit without your consent; or

Disclose the confidential information to any other person except in the proper performance of the Services or with your consent, except where the confidential information is required to be disclosed by Law.

Intellectual Property

We will own all the intellectual property rights in all methodology materials (“Materials”) such as documents, designs, records and working papers produced by us. 

You will own the IP to the brand and itself and have a non-transferable licence to use the Materials produced by us exclusively for you, provided that you have paid all monies due and payable to us in respect of the Services provided to you.

No Employment, Partnership or Agency

We are not, by virtue of this agreement, your employee, partner or agent.

Variations

You may, by written notice to us, direct us to vary the scope of the Services, and we will comply with that direction.  Any variation in the fee payable to us as a consequence of such a direction will be as agreed between us.

Notices

Any notices or other communications will be sent to your address as set out in the Schedule unless you advise us of another address or notify us of a contact person.